Privacy Policy

Effective Date: August 2026

Welcome to SQFT AI ("SQFT AI", "we", "our", or "us"). We are committed to protecting your privacy and handling your personal information responsibly in accordance with the Singapore Personal Data Protection Act 2012 ("PDPA").

This Privacy Policy explains how we collect, use, disclose and safeguard your information when you access or use our website, products and services.

1. Information We Collect

Information You Provide

We may collect personal information that you voluntarily provide, including:

• Name
• Email address
• Phone or WhatsApp number
• Property enquiry details (whether you are buying, renting or selling, and the property type, budget, size, timeline, intended use or address you provide)
• Account login information
• Saved searches
• Alert preferences
• Subscription details
• Customer support enquiries
• Any information you choose to provide when contacting us

Information Collected Automatically

When you use SQFT AI, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Operating system
• Pages visited
• Property search queries
• Date and time of access
• Referring website
• Cookies and similar technologies

Property Search Information

To provide our services, we may store addresses or locations that you search for. This information may be used to:

• generate search results;
• improve our search functionality;
• enable saved searches and email alerts;
• analyse platform usage;
• detect fraud or abuse; and
• improve the overall user experience.

Search history associated with your account is only visible to you unless you choose to share it.

2. How We Use Your Information

We use your information to:

• provide and operate SQFT AI;
• process property searches;
• display commercial property insights;
• deliver requested email alerts;
• manage your account;
• improve our products and services;
• understand how our platform is used;
• maintain platform security;
• detect fraudulent or abusive activity; and
• comply with legal and regulatory obligations.

We do not sell your personal information to third parties.

3. Property Data

SQFT AI aggregates information from publicly available, licensed and authorised data sources.

While we make reasonable efforts to keep our data accurate and up to date, we do not warrant that all information is complete, accurate or current.

Information presented on SQFT AI is provided for general informational purposes only and should not be relied upon as the sole basis for investment, leasing, valuation or business decisions. Users should independently verify all information before acting upon it.

4. Cookies

SQFT AI uses cookies and similar technologies to:

• remember your preferences;
• keep you signed in;
• improve website performance;
• analyse website usage; and
• enhance your browsing experience.

You may disable cookies through your browser settings, although some features of the website may not function correctly.

5. Email Alerts

If you subscribe to alerts, we may send you notifications relating to:

• nearby commercial property transactions;
• planning approvals or refusals;
• change-of-use applications or decisions;
• account notifications; and
• product updates, where permitted by law.

You may unsubscribe from marketing communications at any time.

Operational emails relating to your account or active subscriptions may still be sent.

5A. Enquiry Forms and Contact by a Licensed Representative

SQFT AI is operated by GHL Resources (CEA Licence No. L3011042J). If you submit an enquiry through a form on this website, we collect the name, email address and phone or WhatsApp number you provide, together with the property requirements you tell us about.

We use this information to:

• respond to your enquiry;
• provide transaction data, market guidance and property options relevant to what you asked for; and
• arrange viewings or follow-up discussions where you ask us to.

Where you have given consent, a licensed representative of GHL Resources may contact you by phone, SMS, WhatsApp or email about your enquiry. We record the date and time of your consent and the exact wording you agreed to, so that we have an accurate record of what you were told.

You may withdraw your consent at any time by emailing adrian@sqftai.co. Once withdrawn, we will stop sending you marketing messages, though we may still contact you where required to complete a matter already underway or where the law requires it.

6. Third-Party Services

We may engage trusted third-party service providers to help operate SQFT AI, including providers for:

• authentication;
• cloud hosting;
• mapping services;
• analytics;
• email delivery; and
• payment processing.

These providers are only given access to information reasonably necessary to perform their services on our behalf.

7. Data Security

We implement reasonable administrative, technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration or destruction.

However, no method of internet transmission or electronic storage is completely secure. Accordingly, we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

• provide our services;
• comply with legal obligations;
• resolve disputes;
• enforce our agreements; or
• improve our platform.

You may request deletion of your account, subject to applicable legal and operational requirements.

9. Your Rights

Subject to applicable law, you may request to:

• access your personal information;
• correct inaccurate information;
• withdraw consent where applicable;
• delete your account; or
• enquire about how your personal data has been used.

Requests may be submitted using the contact details below.

10. Children's Privacy

SQFT AI is intended for users who are at least 18 years old.

We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be published on this page together with the revised effective date.

12. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

SQFT AI

Email: adrian@sqftai.co

Website: https://sqftai.co