Viewing and handover documents

These are working documents rather than prescribed forms: nothing in the regulations requires them, and no regulator publishes a template. They exist because the two moments they cover — a viewing, and a handover — are the ones most often reconstructed from memory months later, usually in a disagreement.

A viewing acknowledgement records who attended, when, and which property, which matters when more than one agency claims to have introduced a buyer or tenant. A handover and inventory checklist records the condition and contents of a property at the point it changes hands, which is what a deposit dispute turns on at the end of a tenancy.

Each is published in a commercial and a residential variant, because the fixtures, services and meter readings worth recording differ. They are SQFT AI’s own documents, offered as a starting point — they are not a substitute for the prescribed forms, and they are not legal advice.